Quality Manual

Established in the year 1989, Indo Webal Surgical Pvt. Ltd. started its journey as a small surgical manufacturing unit at Baruipur near Kolkata. A journey of more than two decades and under the entrepreneurship of Mr. Debasish Mandal and later on with the contribution of his better half Mrs. Papri Mandal, Indo Webal grew to serve not only the state but the country as a whole as well as the overseas market.

The company is CE certified, USA FDA Registered and ISO 13485: 2012 certificate holder, and alongside it is the only Indian company in this sector whom has given NATIONAL AWARD from the Prime Minister of India for maintaining the International standard of the products. Company guarantees product safety & affixes the CE Mark to its effects products.

Today, it is recognized as Leaders among the Ophthalmic Surgical Instruments manufacturers of international standard quality. Indo Webal Surgical Pvt Ltd.® has become the most preferred choice of leading surgeons & hospitals in India for its quality products & services. Ever since the Company has started its business operations, reliability, quality & affordability have been the hallmark of Indo Webal Surgical Pvt Ltd.® Its pioneering spirit continues to set trends in the industry as it had launched India's first Ophthalmic Kit®. Its low cost & high quality is a boon for ophthalmic surgeons who will now have the freedom to perform more surgeries because of the convenience of the kit.The products are exported to markets in Bangladesh, Vietnam, Palestine, UK, Cambodia, USA, Brazil, Belgium, Saudi Arab & UAE etc.

Indo Webal Surgical Pvt Ltd. ® is a pioneering name in the industry for its relentless efforts behind design and production of each and every product. Its manufacturing activities are monitored by a team of highly intelligent, skilled production specialists who have great knack of the entire process. We always try to give best quality of product to the customer and this is our primary motto and we do not want to deviate in any case. Manufactured using high grade of raw materials-Stainless Steel & Titanium, the company is offering the following products:

1. Micro Surgical Instruments for Ophthalmology (Steel & Titanium)
2. Micro Surgical Knife

We give paramount importance to the quality of each and every product. We have developed a robust infrastructural setup in order to efficiently cater to the demands of our highly valued customers. The setup includes designing, manufacturing, and quality testing, warehousing and packaging facilities.

Indo Webal brings you the large range of finest titanium and medical grade stainless steel instruments for ophthalmic surgery. With professional management we assure quality and after sales support and regularly upgrade with knowledge, skill and technology.

QUALITY POLICY

At Indo Webal Surgical Pvt. Ltd., Quality is an integral part of our company. These principles guide our actions to deliver products and services that are safe, compliant and preferred by our consumers and customers. They are essential for the achievement of our ambition.

At Indo Webal Surgical Pvt. Ltd. our commitment is to never compromise on the safety, compliance and quality of our products and services. This requires everybody to be engaged, to understand their responsibility in achieving our quality objectives and to be empowered to take action in order to protect our consumers, customers and our brands.

Our Quality Policy summarises the essential elements of our commitment for excellence and includes:

Fostering a quality culture with the objective of developing, manufacturing and providing products and services with zero defects that are trusted and preferred by our consumers.

Complying with relevant laws and regulations as well as internal requirements.

Continuously challenging ourselves to improve the quality management system to guarantee product safety, prevent quality incidents and eliminate defects through the review of quality objectives and results.

Encouraging participation and promotion of quality responsibilities amongst all employees and third parties through standards, education, training and coaching, supervision and effective communication.

At Indo Webal Surgical Pvt. Ltd. we implement the Quality Policy through the application of our Nestlé Quality Management System.

At Indo Webal Surgical Pvt. Ltd., teamwork, engagement, ownership and support by everyone are vital for achieving our quality objectives. In this context, we are committed to providing the required leadership, management and resources and we will ensure that Quality Policy is reviewed annually and communicated to all employees and third parties.

Quality is about trust. Each and every one of us has the power to influence this trust through our dedication to the quality of our products and through our passion and leadership.

QUALITY IS ALL ABOUT THE TRUST OF OUR CONSUMERS AND CUSTOMERS

At Indo webal Surgical Pvt. Ltd , Quality is the foundation of our company and is fully embedded in our product and Wellness promise. Every day, Indo Webal Surgical Pvt. Ltd products and brands are chosen by hundreds of people all over the world to fulfil their needs.

This trust is based upon our quality image and our reputation for consistently delivering high- quality products. It has been built up over many years, ever since Mr. Debasish Mandal started the company on 1989.

Every product on the shelf, every service and every consumer and customer contact helped to shape this trust. Each and every employee is involved in and dedicated to achieving high Quality standards for our consumers and customers through the application of the Quality Management System.

THE INDO WEBAL SURGICAL PVT. LTD. QUALITY MANAGEMENT SYSTEM

The Indo Webal Surgical Pvt. Ltd Quality Policy, which applies across the complete company and which is complemented by Quality Policies, is achieved through the implementation of the IWSPL QMS.

All functions across the value chain are responsible for achieving Quality objectives and continuously improving Quality performance. The Quality Function acts as the guardian and the challenger of the IWSPL QMS.

Management by process is an essential principle of IWSPL QMS. It provides the framework for attaining and maintaining compliance, measuring performance and continuing to achieve consumer and customer delight.

We ensure full alignment of IWSPL QMS to ISO Quality standards. We expect that our external business partners (vendors, contract manufacturers, licensees, joint ventures, and customers) demonstrate their alignment with our requirements to achieve safety and compliance.

We foster a quality culture by developing quality awareness through the organization and encouraging a management attitude that anticipates potential Quality issues. We empower all company personnel with the necessary competences and tools in order to consistently fulfil policies, principles and standards.

We continuously improve by challenging ourselves. We involve all employees across the whole Value Chain to achieve and maintain consumer trust.